Privacy Policy

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At Tubs and Taps Wakefield, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

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1. Who We Are

Tubs and Taps Wakefield
Unit 3, 257 Kirkgate, Chantry Bridge

wf1 5pl
Wakefield, West Yorkshire
Sales@tubsandtaps.co.uk
01924332220

This policy applies to our website, social media pages, and any other online or offline services where we collect your data.

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2. What Information We Collect

We may collect and process the following types of personal data:

• Contact Information: name, email address, phone number, and postal address

• Payment Information: if you purchase products or services from us

• Technical Data: IP address, browser type, and usage data from your interaction with our website

• Enquiry Details: information you provide through contact forms or by email

• Marketing Preferences: your choices about receiving updates and promotions

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3. How We Use Your Information

We use your personal data to:

• Process orders and provide services to you

• Respond to your enquiries or customer service requests

• Send you updates, offers, or newsletters (only if you opt in)

• Improve our website and services

• Comply with legal or regulatory obligations

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4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your data:

• Consent: when you opt in to receive marketing or newsletters

• Contract: to fulfill our obligations to you as a customer

• Legal Obligation: where we are required to keep records or report information

• Legitimate Interests: for business administration, security, and service improvement

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5. How We Share Your Data

We do not sell your personal data. We may share data with:

• Trusted service providers who help us operate our business (e.g., payment processors, website hosting)

• Regulatory authorities when legally required

• Third-party marketing platforms, only if you’ve given consent

All partners are bound by confidentiality and data protection agreements.

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6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

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7. Your Rights

Under data protection law, you have rights including:

• The right to access the personal data we hold about you

• The right to correct inaccurate or incomplete data

• The right to request deletion of your data

• The right to object to or restrict processing in certain circumstances

• The right to withdraw consent for marketing at any time

To exercise your rights, contact us at: George@tubsandtaps.co.uk

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8. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences via your browser settings.

For more information, see our [Cookie Policy] 

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9. Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Tubs and Taps Wakefield
George@tubsandtaps.co.uk
Unit 3, 257 Kirkgate, Chantry bridge
01924 33220

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.